Frequently Asked Questions


What payment methods do you accept?
We accept PayPal and any Credit or Debit cards. If you don't have PayPal account you can pay with your card through PayPal guest checkout.

How long will my order take to arrive?
The average delivery time is 12-30 bussiness days. But sometimes it may take longer because of the postal service delays. More detail in our Shipping policy.

These terms are to be used for reference only and commence from the date of dispatch.

Zorket is not responsible for any delays caused by destination customs clearance processes or postal services.

How can I return an item to you by post?
Please refer to our Return Policy.

What should I do if there is a problem with my order?
Please contact us at support@zorket.com or use our Contact Form.

An item that I ordered recently is now on sale. Is it possible to be reimbursed?
Unfortunately it is impossible. We don't offer a price adjustments. That's why we cannot provide a partial refund for an item that goes on sale after you've purchased it.

Can Zorket cancel my order?
Zorket reserves the right to cancel your order and make full refund at any time before your order shipped.

Where can I ask a question?
If you can't find an answer for your question here, please email us or use our Contact Form.