Shipping policy
Zorket is proud to offer free standard shipping to customers worldwide. We have optimised our operations and carrier partnerships, so you never pay additional fees for reliable delivery to your doorstep. Please find all the key details around order processing, estimated timelines, potential delays, taxes and duties covered below.
Days and Hours of Operation
Our fulfilment center process online orders Monday through Saturday, excluding major international holidays. Any orders received on Sundays or holidays will be handled when we resume business the next working day.
Order Verification and Warehouse Dispatch
Once your secure payment successfully processes, our team verifies all ordered items are in stock and pulls them for quality assurance checks before packing and shipping out via our contracted postal carrier within 1-4 business days typically. If any availability issues arise with your purchased products, we promptly contact you to arrange an equivalent replacement item or process a hassle-free refund.
Global Transit Timeframe
Our shipping partners provide an average delivery window of 9-23 business days from dispatch to destination depending on factors like customer location, customs queues or temporary carrier delays. We continuously monitor and optimise routes to maintain timely worldwide service. If any major revisions to your expected arrival date occur, Zorket support is ready to assist you accordingly.
Duties and Import Taxes
Based on your country's customs regulations, some nominal duties or import taxes may be applied to packages from our global fulfilment center before final delivery. You would be responsible for covering these additional fees averaging $1-3 USD when you receive your Zorket parcel and should contact us immediately about any questions.
Stay Informed on Policy Changes
As Zorket expands and improves shipping solutions for our global clientele, we reserve the right to alter parts of this delivery policy without advance notice. The terms currently published at the time you submit payment for an order will always override previous policies to prioritise clarity for our customers. We encourage you to check back on this page periodically for the most up-to-date shipping details.
