Shipping Policy


Shipping Options

We ship worldwide Monday through Saturday from our warehouses in the United States, China, Brazil, Germany, France, Italy, Philippines, Malaysia, India. Orders placed on Sunday or Holidays will be processed next business day. If the items in your order are out of stock we'll notify you by e-mail.

Processing Time

After your payment has been processed and your order request received, we ask for 1 - 4 business days for verification and quality control of the product. After that the package will be shipped from the warehouse of our provider, and we will notify you by email with all the delivery information.

Shipping Time

Average shipping time is 6 - 23 business days.

Please note that we have suppliers from all over the world. It means that the delivery can be carried out from the warehouses located in different countries and sometimes the delivery can take more time than specified in average delivery time (up to 5 weeks). It's related to the postal service which carries out the delivery.
Besides sometimes other conditions can make influence on a shipping time, such as weather.


Please also note that orders placed during the main world holidays (e.g. Christmas or New Year) may take about 3 - 5 days longer. That's why we can not guarantee the exact delivery date of your purchase.

The order is considered shipped when we send the tracking number to our customer. Then the delivery time will be depend on postal service but we assure you we do our best to help our customers in getting their orders as fast as possible.

We ship worldwide for FREE, but please keep in mind that for some countries in rare cases some custom fees, duties, taxes, postage fees, import duties, etc., can be applied in accordance with the legislation of these countries. These possible additional costs (on average 1 - 3 dollars) can be collected at the moment of delivery and the buyer is fully responsible for those.

Delivered

Total delivery time is composed of processing time and shipping time.
According to the feedback, the most packages can be delivered fast and safely.

Changes

Shipping conditions may be altered at any time without prior notice. Said change shall become effective from the moment the modification appears in the help pages. In all cases, shipping conditions that appear at the moment the order is placed shall apply.

If you have any questions please contact us via Contact Page or Support@zorket.com

Customers satisfaction is our main goal.